Shipping policy
Shipping Policy
Solmira Living is committed to providing reliable, efficient, and transparent worldwide shipping services. Below is our detailed shipping policy for all domestic and international orders.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. During peak seasons (holidays, promotions), processing time may extend slightly.
Shipping Methods
Standard Shipping
Estimated delivery: 7–15 business days depending on destination.
Express Shipping
Estimated delivery: 3–7 business days for selected regions.
Wholesale Shipping
Bulk orders may use freight or optimized logistics channels.
Shipping Coverage
We ship worldwide, including but not limited to:
- United States
- Canada
- United Kingdom
- European Union
- Australia & New Zealand
- Middle East & selected Asia regions
Tracking Information
Once your order has shipped, a tracking number will be provided via email. Please allow 24–72 hours for tracking updates to appear.
Customs & Duties
International orders may be subject to customs fees, import taxes, or duties depending on destination country. These charges are the responsibility of the customer.
We are not responsible for delays caused by customs clearance processes.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact our support team. We will coordinate with logistics providers to investigate the issue.
- Delayed delivery: allow additional 3–7 days buffer time
- Lost packages: investigation required before resolution
- Marked delivered but not received: customer must check local carrier
